Gartner indicates that Generative AI is fast becoming a critical focus for CIOs, set to significantly shape strategic planning by 2024. In addition, Gartner previously introduced the concept of Hyper-Automation, embodying the emerging trend towards leveraging cutting-edge technologies for holistic business process automation. Economically, Gartner anticipates a reduction in operational costs by 30% by 2024, with predictions suggesting that in the U.S., one in five employees will be substituted by robotic software in the coming years.

Entering the realm is the fourth wave of business process automation — Hyper-Convergence. This paradigm leverages the synergy between AI & LLM with human employees like “Cobots” (physical robots collaboratively working alongside human staff in factories), supplanting autonomous robots that previously displaced human labor in factories. Reflecting on earlier practices, many established companies had devised business processes long before the advent of digital technologies. There is a very interesting fact - at Ford Motor Company in the 1930s of the last century, the work process of accounting personnel was organized according to the model of the work of the famous Ford River Rouge conveyor.

The transformative technology of Digital Employees, rooted in AI&LLM, elevates corporate business process automation to unprecedented heights, enabling comprehensive and effective resolution of complex automation challenges. This innovation is founded upon the convergence of technologies like OCR/IDP, RPA, Smart Chatbots, and AI&LLM solutions including GPT-4 etc.