“Oh, Brave new Digital World!” or rising AI Digital Workers as the vanguard of the upcoming 5th Technological Revolution which will change everything
Ford's Conveyor principle as a basic model for current business processes in traditional companies or at full speed towards economic disaster.
In many long-established companies, its existing business processes have been formed long time before digital technologies entered the scene and therefore the intellectual work in such companies in its structure until recently very much remind the manual labor of workers on an Assembly line (Conveyor) in a factory - long rows of desks of office clerks monotonously moving pieces of paper from place to place. There is a very interesting fact - at Ford Motor Company in the 1930s of the last century, the work process of accounting personnel was organized according to the model of the work of the famous Ford River Rouge conveyor. Taylorism, born in the factory, then made its way into the office, focusing primarily on the efficiency and quality of manual performance of mental labor. That is, at its core - from the point of view of labor organization, offices have become analogues of assembly conveyor of factories - where each employee monotonously performs his part of routine work - like a worker on an assembly line of a factory. This state of affairs lasted until the beginning of the 21st century, but now it can lead not only to a lack in the company’s economic growth, but also to a radical decrease in its competitiveness compared to companies that widely use modern digital technologies to increase the efficiency of their business processes due to their automation based on the use of AI-based Digital Workers.
The use of AI-powered Digital Workers fundamentally changes the cost model, as well as the speed of operations and the ability to generate new valuable information across all areas of the business - better, faster, cheaper, and also significantly helps in making executive decisions.
In many long-established companies, its existing business processes have been formed long time before digital technologies entered the scene and therefore the intellectual work in such companies in its structure until recently very much remind the manual labor of workers on an Assembly line (Conveyor) in a factory - long rows of desks of office clerks monotonously moving pieces of paper from place to place. There is a very interesting fact - at Ford Motor Company in the 1930s of the last century, the work process of accounting personnel was organized according to the model of the work of the famous Ford River Rouge conveyor. Taylorism, born in the factory, then made its way into the office, focusing primarily on the efficiency and quality of manual performance of mental labor. That is, at its core - from the point of view of labor organization, offices have become analogues of assembly conveyor of factories - where each employee monotonously performs his part of routine work - like a worker on an assembly line of a factory. This state of affairs lasted until the beginning of the 21st century, but now it can lead not only to a lack in the company’s economic growth, but also to a radical decrease in its competitiveness compared to companies that widely use modern digital technologies to increase the efficiency of their business processes due to their automation based on the use of AI-based Digital Workers.
The use of AI-powered Digital Workers fundamentally changes the cost model, as well as the speed of operations and the ability to generate new valuable information across all areas of the business - better, faster, cheaper, and also significantly helps in making executive decisions.
New opportunities because of transforming the company into an “Autonomous Digital Enterprise”.
Frank Malcolm in the book "Code Halos" argues that any material object has two twin entities: digital and physical. So the creation of Digital Twins of a company’s business processes, as well as the use of Digital Employees, is one of the steps to transfer the entire company from a traditional physical one to a new digital entity and the first step towards creating an Autonomous Digital Enterprise. At the same time, the physical essence of the company will appear only when necessary, taking into account the fact that a number of companies do not need this in principle and will operate successfully entirely in the digital dimension, for example, many brokerage companies already working and also banks, insurance companies, retail, logistics actively starting such technologies.
I would like to mention the important fact that the transfer of a company’s activities into the Digital area gives it previously unreacheable opportunities to work with Big Data in terms of the speed of their processing, analysis, forecasting, as well as the ability to create new knowledge based on working with Big Data collected in the company from various sources.
Many organizations will consider automation-focused solutions and recognize the value of integrating Digital Workers as core components of their workforce. By embedding digital workers into existing processes and leveraging their power to improve efficiency, organizations can do more with what they have – moving from humans collaborating with their digital colleagues to a second wave of automation with fully digital processes. Hence Data becoming the real “New Electricity” to fuel “AI Engine” of coming new technological Economy.
Frank Malcolm in the book "Code Halos" argues that any material object has two twin entities: digital and physical. So the creation of Digital Twins of a company’s business processes, as well as the use of Digital Employees, is one of the steps to transfer the entire company from a traditional physical one to a new digital entity and the first step towards creating an Autonomous Digital Enterprise. At the same time, the physical essence of the company will appear only when necessary, taking into account the fact that a number of companies do not need this in principle and will operate successfully entirely in the digital dimension, for example, many brokerage companies already working and also banks, insurance companies, retail, logistics actively starting such technologies.
I would like to mention the important fact that the transfer of a company’s activities into the Digital area gives it previously unreacheable opportunities to work with Big Data in terms of the speed of their processing, analysis, forecasting, as well as the ability to create new knowledge based on working with Big Data collected in the company from various sources.
Many organizations will consider automation-focused solutions and recognize the value of integrating Digital Workers as core components of their workforce. By embedding digital workers into existing processes and leveraging their power to improve efficiency, organizations can do more with what they have – moving from humans collaborating with their digital colleagues to a second wave of automation with fully digital processes. Hence Data becoming the real “New Electricity” to fuel “AI Engine” of coming new technological Economy.
Source: https://cdn.openai.com/ papers/gpt-4.pdf
For the last several years AI&ML technologies including LLM (Large Language Modelling) has been developed dramatically fast thus LLM become able to conduct reasoning, not just summarize information. It supports AI based Digital Workers with human level skills.
For example, GPT-4 exhibited human-level image understanding capabilities and humor understanding and explanation “What's funny about this image below? Describe it panel by panel”. GPT-4 explained in details why this photo is funny because it combined modern iPhone with old-fashion connector.
For example, GPT-4 exhibited human-level image understanding capabilities and humor understanding and explanation “What's funny about this image below? Describe it panel by panel”. GPT-4 explained in details why this photo is funny because it combined modern iPhone with old-fashion connector.
The transition from automating business processes performed by humans to creating new processes completely focused on digital technologies.
According to the expert opinion of Michael McLaughlin, VP of Cloud Alliances and Channels at SS&C Blue Prism, most companies will finally move their focus from automating what they (people) are doing today (which has been the low-hanging fruit from the last couple of years) to designing and building digital worker-first processes – creating new digital-first processes from the ground up and not relying on existing human-oriented process designs.”
Based on the SS&C and Blueprism study “2024 Intelligent Automation: Trends and Prediction. Illuminating the future of Automation”, there are many organizations will consider automation-centric solutions and realize the value of integrating Digital Workers as core components of their workforce. By embedding digital workers into existing processes and harnessing their power to improve efficiency, organizations will be able to maximize their potential - moving from humans collaborating with their digital colleagues to the Second Wave of Automation - with fully digital processes.
According to Gartner Impact Radar for Generative AI - GenAI Enabled Virtual Assistants leveraging LLM to deliver superior functionality and is located in the very center of the diagram (see the picture below).
According to the expert opinion of Michael McLaughlin, VP of Cloud Alliances and Channels at SS&C Blue Prism, most companies will finally move their focus from automating what they (people) are doing today (which has been the low-hanging fruit from the last couple of years) to designing and building digital worker-first processes – creating new digital-first processes from the ground up and not relying on existing human-oriented process designs.”
Based on the SS&C and Blueprism study “2024 Intelligent Automation: Trends and Prediction. Illuminating the future of Automation”, there are many organizations will consider automation-centric solutions and realize the value of integrating Digital Workers as core components of their workforce. By embedding digital workers into existing processes and harnessing their power to improve efficiency, organizations will be able to maximize their potential - moving from humans collaborating with their digital colleagues to the Second Wave of Automation - with fully digital processes.
According to Gartner Impact Radar for Generative AI - GenAI Enabled Virtual Assistants leveraging LLM to deliver superior functionality and is located in the very center of the diagram (see the picture below).
Digital Employees as a Platform for Automating Business Processes of a Company.
As modern companies moving from simple task automation to complex and universal solutions for automatization its business process based on Low&No-code, it will radically expand its business process automation by using Cloud infrastructure, process and task analytics, Generative AI, ML, Intelligent Document Processing (IDP), Smart RPA 2.0 and other modern technologies.
Companies will also accelerate automatization of its business process by using cloud-based automation platforms to deploy a Hybrid digital workforce with greater agility and scalability than ever before. Thereby Digital Employees becoming the technological Platform for unification and integration of different solutions for modern complex business process automatization.
ESG as an accelerator for the development of Digital Employees.
It is worth noting that in 2024, compliance with sustainability requirements and new environmental, social and governance (ESG) reporting requirements will become a top priority for many organizations and will serve as an accelerator for the adoption and development of the Digital Workforce because it consumes fewer resources and optimize business processes to improve efficiency and sustainability. They minimize repetitive and routine tasks for employees, improving their well-being and allowing them to do more interesting and valuable work. And they support effective data management by creating, collecting and managing data in a timely, accurate and secure manner for improved reporting, with a full audit trail for review.
«The future is here. It's just not evenly distributed yet» (William Gibson).
Well, there is bad news: there are the following problem which every company faces with human workers again and again:
However, there is the good news as well: just hire your Digital Workers to solve all problems listed above and more:
Just hire your Digital Workers to grow your business while cutting costs:
To paraphrase Lewis Carroll in “Alice in Wonderland”: in the modern World you need to run as fast as you can just to stay in place, and to get somewhere, you need to run at least twice as fast.
To be a leader at the modern market you need a reliable pathfinder to support your journey for effective automatization business process and digital transformation – just hire AI Digital Workers for effective increasing profitability and reducing costs based on the modern AI technologies!
Request demo for Digital Employee for your company at: AVA (aidroidhub.com)
As modern companies moving from simple task automation to complex and universal solutions for automatization its business process based on Low&No-code, it will radically expand its business process automation by using Cloud infrastructure, process and task analytics, Generative AI, ML, Intelligent Document Processing (IDP), Smart RPA 2.0 and other modern technologies.
Companies will also accelerate automatization of its business process by using cloud-based automation platforms to deploy a Hybrid digital workforce with greater agility and scalability than ever before. Thereby Digital Employees becoming the technological Platform for unification and integration of different solutions for modern complex business process automatization.
ESG as an accelerator for the development of Digital Employees.
It is worth noting that in 2024, compliance with sustainability requirements and new environmental, social and governance (ESG) reporting requirements will become a top priority for many organizations and will serve as an accelerator for the adoption and development of the Digital Workforce because it consumes fewer resources and optimize business processes to improve efficiency and sustainability. They minimize repetitive and routine tasks for employees, improving their well-being and allowing them to do more interesting and valuable work. And they support effective data management by creating, collecting and managing data in a timely, accurate and secure manner for improved reporting, with a full audit trail for review.
«The future is here. It's just not evenly distributed yet» (William Gibson).
Well, there is bad news: there are the following problem which every company faces with human workers again and again:
- you train a new employee, and then they quit…
- can’t find motivated receptionists, support staff…
- can’t find knowledgeable sales consultants…
- can’t respond 24/7 to the customers…
- …or it costs a lot of money and efforts…
However, there is the good news as well: just hire your Digital Workers to solve all problems listed above and more:
- AI-Pal: AI Business Companion
- AI Receptionist
- AI Service desk
- AI Technical Support
- AI Sales Consultant
- AI Coach
- AI Financial Assistant
- HR Assistant: onboarding new workers and operations etc.
Just hire your Digital Workers to grow your business while cutting costs:
- Drive your new revenue and reduce churn
- Save your budget
- Drive your customer satisfaction and retention
- Respond your customer immediately, 24/7
- Scale your business
- Decrease human work-related stress and elevate human team well-being
To paraphrase Lewis Carroll in “Alice in Wonderland”: in the modern World you need to run as fast as you can just to stay in place, and to get somewhere, you need to run at least twice as fast.
To be a leader at the modern market you need a reliable pathfinder to support your journey for effective automatization business process and digital transformation – just hire AI Digital Workers for effective increasing profitability and reducing costs based on the modern AI technologies!
Request demo for Digital Employee for your company at: AVA (aidroidhub.com)